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![]() ![]() ![]() I understand where you're coming from and I'm sorry for the difficulties experienced with the Sense firmware update. I've moved some of your posts to this thread to keep our forums organized. Thanks for participating in the Community Forums. We’re interested in hearing your feedback on this update! Let us know what you like! If you encounter unexpected behavior during or after your update, please post the details below. If you run into any trouble updating, review these troubleshooting tips. Step by step instructions for updating your Sense can be found here. The best way to get the update is to be patient and wait for the update banner to appear in the Fitbit app. ![]() Most of the time the update won’t be available and you can lose data or encounter other difficulties. While you might see suggestions on how to “force” an update, we ask that you don’t try any of these workarounds. ![]() Sometimes we find an issue and it might take a little longer than expected for everyone to get the update. We appreciate your patience while we get this update to all of our customers.ĭid you know that we gradually release our updates? We do this to make sure everything is working just right for you. We expect everyone to receive the update in the coming weeks. Check the Fitbit app in a few days, and you’ll see a message when you can install the update. If you don’t see the update yet, that’s expected. We’re excited to announce that a firmware update for Sense will be available soon! Some of you may already have this update available - if you installed it, let us know what you think! This update should now be available to all customers! If you have any difficulty updating, make sure you are following the directions in this article, and then provide as many specific details as possible in your post so that we can assist. ![]()
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